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Everyday support for your first-time publicans

We’ll help you learn the ropes and make the best decisions for your pub over the long term. And we’re on hand to help develop your skills and grow your pub business.

Dedicated Business Development Manager

Our Business Development Managers (BDMs) will be with you every step of the way. They’re your go-to for guidance and support, a sounding board for ideas or to help you work through a challenge. You can discuss everything from training to enhancing your food and/or drinks offering, and your BDM is there to help you maximise your potential and drive your pub business forward. 


MyStar is designed specifically to boost and grow your business. It’s an online hub that brings together all the support and insight available to licensees in one place. You can search discounted products and share ideas that make a difference to your bottom line, and discover practical resources that could improve your profit margins too.

Your money goes much further with MyStar

We’re more powerful when we all work together. So this hub is about sharing insight and ideas, but also leveraging our collective buying power to make valuable savings. Access expertise that makes your business more competitive and tap into training that helps your team deliver the best possible customer experience.

There are discounts on everything from essential equipment to Sky Sports packages, to business services, food and drink supplies, marketing support and much, much more.

More support when you need it

MyStar also provides support services from accessing the Property & Maintenance Help Desk through to Star POS Direct, access to Menubuilder Pro and even things like legal advice.

If you want extra training for you or your staff, there are some great resources that you can tap into from some of the biggest names in the business. You even get free British Institute of Innkeeping membership too.

Specifically tailored for you

Designed to capture the latest trends, ideas and opportunities, the digital MyStar magazine will help you plan ahead, so you’re ready to take advantage of each important date in our seasonal calendar. Each edition has a range of variants making the content relevant and targeted precisely for your type of pub.

Support with financial controls

Every Star Pubs licensee is offered support with their operations. Through our Innside Track service, you can access valuable accountancy and stocktaking services in the industry at a competitive rate.

Next steps

As you take on your first pub, you’ll want to make sure that it’s a sustainable and thriving business, and our training programmes are available to help you achieve this – and so much more.

Training and growth