What’s in it for you?
You’re the one with the vision and the talent, our job is to help you make it a reality by offering the expertise and the benefits you’d expect from HEINEKEN UK’s pub business.
What can you expect from the partnership with us?
Pretty simple: Access to everything you need to make your business, competitive. We’ll work closely with you with as little or as much support as you want. And we’ll make sure you’re set up the right agreement, then give you access to everything from professional experts to drive a refurbishment or upgrade, and deals to keep your costs down, right through to operational and marketing training and support and materials over the long term.
What's the process?
We keep things straightforward. Once you’ve reviewed the pub and agreement information, from your initial application to opening the doors to your pub, it tends to take two-to-four months. Every case is different but there are a few milestones along the way to make sure the pub, and Star Pubs & Bars, is right for you. Check out our step-by-step guide to becoming a partner.
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1. Find your Perfect Pub
Browse our current pub vacancies or get in touch to start the process.
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2. Telephone Interview
A Recruitment Support Manager (RSM) will then be in touch, ask about your experience. discover your vision for the pub and why you think the industry is right for you. (If you haven’t yet, we’ll point you in the direction to get your personal license training sorted too).
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3. Kick-off Meeting
If successful, we’ll arrange a face-to-face meeting with the pub’s Business Development Manager (BDM) where they’ll share their insight on the business, point out the useful support available and what it’s like working with Star Pubs & Bars.
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4. Business Plan
Then we’ll ask you to prepare your business plan, give you time to seek independent financial and business planning advice and make sure you’ve got all the information you need under the Pubs Code to finalise your vision.
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5. Business Plan interview
Once you’ve shared your business plan, you’ll sit down with your BDM to talk about the specific details of your vision for a sustainable pub business.
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6. Pre-Entry Training
Our award-winning training programmes will help set you up to take on a pub with us and focuses on bringing your business plan to life. You'll also complete the BII's Pre-Entry Awareness Training (PEAT).
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7. Final Preparations
We'll meet up to discuss the key points of the agreement to make sure you understand and are happy with them.
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8. Start Day
Once the agreement is signed, the pub is yours to manage!
Why choose Star Pubs & Bars?
We’re as passionate about great pubs as you are. The team at Star Pubs & Bars is there behind the scenes to give you the support you need, when you need it, to help you make it a success.
We’ve created our 5 Star Promise to outline our commitments and the opportunity for you on our Leased & Tenanted (L&T) models.
Upfront costs to cover
As with any business, initial investments are made to get things off the ground. They’re all different and require varying levels of investment and support. Check out our rule of thumb costs below as a rough guide. But we discuss all costs and investments from the outset to keep everyone clear.



