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Everyday support for multiple operators

If you need support, we’ll be there as little or as much as you want to help you make the best decisions for your next pub business.

Dedicated BDM

The relationship with your BDM is straightforward – they're committed to helping you make the most of Star Pubs' resources. Understanding you and your sites, your BDM will ensure you have everything you need to make the right decisions to benefit your pub.


MyStar is designed specifically to boost and grow your business. It’s an online hub that brings together all the support and insight available to licensees in one place. You can search discounted products and share ideas that make a difference to your bottom line and discover practical resources that could improve your profit margins too.

Your money goes much further with MyStar

We’re more powerful when we all work together. So this hub is about sharing insight and ideas, but also leveraging our collective buying power to make valuable savings. Access expertise that makes your business more competitive and tap into training that helps your team deliver the best possible customer experience.

There are discounts on everything from essential equipment to Sky Sports packages, to business services, food and drink supplies, marketing support and much, much more.

More support when you need it

MyStar also provides support services from accessing the Property & Maintenance Help Desk through to Star POS Direct, access to Menubuilder Pro and even things like legal advice.

If you want extra training for you or your staff, there are some great resources that you can tap into from some of the biggest names in the business. You even get free British Institute of Innkeeping membership too.

Specifically tailored for you

Designed to capture the latest trends, ideas and opportunities, the digital MyStar magazine will help you plan ahead, so you’re ready to take advantage of each important date in our seasonal calendar. Each edition has a range of variants making the content relevant and targeted precisely for your type of pub.

Next step

Choose from a range of training programmes and opportunities to help your team thrive as your business grows.

Training and growth