Woolton pub scoops two national awards

Woolton pub scoops two national awards

The Elephant Pub & Bakehouse on Woolton Street in Liverpool has beaten off competition from over 1,100 pubs around the UK to be crowned Best Pub Retailer and Best Staff Training pub in our national awards.

It is the second year running that The Elephant, which is owned by Merseyside celebrity chef Simon Rimmer, has scooped the award for retailing. It recognises his success at building an outstanding and flourishing local from a formerly troubled pub in just two years by offering different and innovative features and events as well as outstanding food and drink.

The judges noted how Rimmer and his team have not rested on their laurels since winning last year taking all their activities to another level. The pub’s summer fete brought in over 1000 people with attractions ranging from local food stalls to live music and an animal farm and all proceeds going to Alder Hey Children’s Hospital.

The judges singled out how customers are involved in pub life, making The Elephant a local that truly belongs to its regulars. A running club was launched for customers and staff, which went on to complete a 5k fun run, raising £2.5k for Alder Hey. And a panel of 80 regulars has been formed to represent customers’ views. It samples new menus, gives feedback on new ideas and even goes on holiday with staff. 

The judges were also bowled over by the pub’s staff training, which includes an 18-month development programme, online and college courses, sessions with food and drink specialists and a career path for those keen to progress. The judges said it rivalled that of major employers and resulted in ‘superb’ service and standards as well as great staff loyalty. 35 of the pub’s 55 staff have been at The Elephant for over two years and, as a result, customers are served by a team of friendly, familiar faces.

The pub was the only one in the UK to win two awards. They were presented at a glittering ceremony at Liverpool’s Titanic Hotel and Rum Warehouse by football legend and broadcaster Chris Kamara.

Says Simon, “We’re over the moon. The awards are a real accolade to our amazing staff and customers without whom we could not have built up The Elephant.”

Lawson Mountstevens, Managing Director for Star Pubs & Bars said: “The Elephant team puts the ‘great’ into great British pub. Everything oozes quality, they always go the extra mile and customers are assured of a lot of fun and enjoyment.”