Bringing Star Journeys to Life: Stephen Radford

Bringing Star Journeys to Life: Stephen Radford

Last month we talked to Alana Johnstone in our Bringing Star Journeys to Life series. This month we’ve caught up with our new Estates Manager, Stephen Radford.

Stephen joined us in September 2016, bringing with him 18 years of experience in the industry. He has made a real impact in our Estates team and his extensive knowledge and experience has allowed him to settle in very quickly! We had a chat to Stephen about how the first few months in his new role was going.

Name:  Stephen Radford

Job Title:  Estate Manager

What Part of Star Pubs & Bars do you work in and what do you do in your role? 

I work in the Estates Team covering the South of England.  Essentially the job is to protect and enhance the value of our Star Pubs & Bars assets, both pubs and non-pub assets, such as shops, flats etc. attached to pubs.  One of our principal duties is to set rents for our sites either to let or at rent review.  As qualified chartered surveyors we are experts in the field of commercial property valuation.  Other work involves dealing with neighbours, our landlords where we don’t own the site freehold. 

The job is incredibly diverse from working with multi million pound development opportunities in Central London to letting a dog grooming parlour on the south coast. It requires a broad knowledge of property law and good people skills so we can understand our Star Pubs customer needs and provide them with the best possible support to make their businesses as successful as possible.

What attracted you to Star Pubs & Bars?

Star Pubs & Bars have great ambition for the UK pub market, and have significant plans to invest to grow our business and our licensees businesses further.  The quality of the Star pub estate is excellent and backed by the world’s leading brewer. I felt joining a Company like that sounded like a fantastic opportunity.

Can you tell us one of your highlight’s so far with Star Pubs & Bars?

Having worked for a competitor for a very long time making a job move was an anxious time, my highlight was discovering what a talented and welcoming group of colleagues I have met in Star Pubs and the wider HEINEKEN group.

What tips would you give people looking to apply for a role in Star Pubs & Bars?

As always research is very important, the great thing with Star Pubs & Bars is that it’s easy to form a good view and understanding of the pub business by visiting one of our great sites! We are all consumers and understanding what makes a great pub will give a great insight into the pub businesses we operate.  I would also recommend the Star Pubs & Bars website which is excellent, very informative and simple to understand facts about the business and HEINEKEN brands.

Tell us an interesting fact about yourself.

I have had a long term interest in Latin American history and culture and have travelled extensively in the region developing a tolerable fluency in Spanish!

What a journey! Stephen is looking forward to use his extensive experience to continue to make a real impact in the Estates team!

If you’re interested in creating a journey of your own at Star Pubs & Bars visit our recruitment page today to find out more about what vacancies we have available either in Star Pubs & Bars or HEINEKEN UK -